We want you to have the best quality of life you can have.

Coordinated Care has several programs to improve the health of our members. We know this means more than just helping you to see a doctor. It also means helping you find your way through the healthcare system so you get the treatments and the social services you need. It also means helping you understand and manage your health conditions. We do this through education and personal help from Coordinated Care staff. The goal of this service is to add to the quality of your care and help you to improve your health.

Disease management and Care Coordination are part of your health benefits and are provided to you at no cost. Coordinated Care pays for these services.

Disease Management

Coordinated Care works with Nurtur to give disease management services to our members. Nurtur Health Coaches know a lot about conditions like:

• Asthma
• Diabetes
• High blood pressure
• Heart problems
• COPD

They will talk to you about:

• How to take medicines
• What screening tests to get
• When to call the doctor

They will listen to your concerns and help you get the things you need. The goal of disease management is to help you understand and take control of your condition. Better control means better health.

Care Coordination

This service is for members who have complex medical conditions. They often see several doctors. And may need help at home or treatment supplies. Conditions may include:

• Diabetes
• Sickle Cell
• Multiple Sclerosis
• Kidney or Renal Disease
• HIV/AIDS
• Hemophilia
• Brain Injury
• Severe Mental Illness

Our care coordinators are nurses that can help members understand their health problems. Our nurse works with the member and their doctors to help them get the care they need. The nurse can set up home health or other needed services.