Mental Health

A mental health condition, also called behavioral health, causes changes in a person’s thinking, mood or behavior. Common behavioral health concerns include:

• Feeling sad or hopeless
• Depression
• Anxiety
• Substance Use Disorder
• ADHD
• Trauma/Post-Traumatic Stress Disorder (PTSD)
• Autism

Many mental health issues are medical just like cancer or heart disease. These issues can happen to anyone. They can be treated. Treatment may include talking to a therapist or taking medication. Left alone, mental health problems can get worse.

Talk to your primary care physician (PCP). If you don’t have one, Coordinated Care can help you find a provider, find local resources, plan an appointment and find transportation. Call Member Services at 1-877-644-4613 (TTY: 711). To speak to a Care Coordinator about Autism or ABA therapy, press 2 for Member and then press 5 for a Care Coordinator.

To view a list of Behavioral Health Providers, please use our Find a Provider tool with the Detailed Search option.

We contract directly with providers in your community and throughout Washington to provide behavioral health services. 

Covered services include: 

• High-intensity treatment, such as: 
  • Program for Assertive Community Treatment (PACT) 
  • Wraparound with Intensive Services (WISe)
    • WISe is designed to provide comprehensive, behavioral health services and supports to Medicaid eligible individuals, who are 20 years of age or younger with complex behavioral health needs, and their families
    • Anyone can request a WISe screen
    • For additional program information visit www.wisewc.com
    • For WISe fact sheets and regional referral contact list visit hca.wa.gov/apple-health-client-forms and search "WISe"
• Individual, group and family counseling services 
• Inpatient psychiatric evaluation and treatment 
• Medication management and monitoring: 
  • Opiate substitution treatment services 
  • Withdrawal management (detoxification) 
• Mental health services provided in a residential setting 
• Pregnant and Parenting Women (PPW) support services 
• Psychological assessments 
• Rehabilitation case management 
• Screening for drug and alcohol use disorders 
• Substance use disorder treatment
  

Coordinated Care can help you find a behavioral health provider, find local resources, plan an appointment and more. Call Member Services 1-844-354-9876 (TTY: 711).

Washington Recovery Help Line - 24-hour help for substance use, problem gambling and mental health
866-789-1511
206-461-3219 (TTY)
recovery@crisisclinic.org

DSHS Division of Behavioral Health & Recovery
Funding is available for youth, adults and families with addiction and mental health conditions

Washington Substance Abuse Index
877-340-0184
Lists centers for help across Washington State

Help Me Grow Washington Hotline
800-322-2588
Connecting families to counseling resources and mental health services.

Trans Lifeline
877-565-8860
Support for the well being of transgender people and welcoming the call of any transgender person in need
7 days a week, 8 a.m. - 2 a.m.
Operators are available 18 hours a day.
Volunteer operators may be available during off hours.

Suicide & Crisis Lifeline
988 or 1-800-273-8255
When people call, text, or chat 988, they are connected to trained counselors that are part of the existing Lifeline network.
24 hours a day, 7 days a week across the United States