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November 2023 Provider News

Date: 11/28/23

In this issue: 

  • General Updates - Coordinated Care Provider Portal, New EPSDT Provider Webpage Available
  • Quality - Influenza Vaccine Recommendation, Well Child Visits, CPT II Coding, Comprehensive Diabetes and Care HEDIS Measures
  • Tribal - Native American Heritage Month
  • Clinical Policy - Monthly updates
  • Wellcare - Epic Payer Platform
  • Apple Health Core Connections - Health Care for Youth First Entering Foster Care: EPSDTs, Interim Vouchers, and CHET Reports
  • Training/Education - Resiliency, Trauma 101, Building protective factors using the Social Development Strategy, Integrated Care Conference
  • Pharmacy Updates - Makena Prior Authorization Change, 2023/2024 Synagis, January 1, 2024 Apple Health Preferred Drug List (AHPDL) Changes, January 1, 2024 Wellcare Formulary Changes, Pharmacy Claim Processing Change

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General Updates

Coordinated Care Provider Portal

Coordinated Cares Provider Portal is available for both Physical and Behavioral Health Providers to utilize. The Portal can be used to submit and check claims status, submit reconsiderations, and appeals, check member eligibility, and more. The provider portal is located on our website.

Please reach out to your Provider Engagement Administrator with any questions.

New EPSDT provider webpage available

The Health Care Authority (HCA) recently published a new Early, Periodic, Screening, Diagnosis, and Treatment (EPSDT) webpage for providers. The page is for billers, providers, or any professional working with you enrolled in Apple Health and includes EPSDT information.

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Quality

Medicaid Quality

Influenza Vaccine Recommendation

Strong professional recommendation plays a critical role in our members receiving their vaccination for influenza. Your help in reminding members to get vaccinated, following up to ensure its receipt, repeating the recommendation to those who are unvaccinated and answering any questions they may have will ensure that the most members receive this vital vaccine.

Well Child Visits

As providers, you know that well child checkups are essential for their children’s growth and development and vaccines help protect children’s health. We need your help educating parents on the importance of getting their children up to date on well child visits and routine vaccinations. Here are some resources provided by the CDC to aid in this education.

CPT II coding

Benefits of Providing CPT II Data

  • Better tracking of gaps measures throughout the year.
  • Better reporting for providers.
  • Potential reduction of administrative burden of chart retrieval.
  • Fewer errors by billing agencies.
  • Increases number of administrative claims submitted that will help to improve members care outcomes-through more accurate clinical data.

Medicare Quality

Influenza Vaccine Recommendation

Strong professional recommendation plays a critical role in our members receiving their vaccination for influenza. Your help in reminding members to get vaccinated, following up to ensure its receipt, repeating the recommendation to those who are unvaccinated and answering any questions they may have will ensure that the most members receive this vital vaccine.

CPT II coding

Benefits of Providing CPT II Data

  • Better tracking of gaps measures throughout the year.
  • Better reporting for providers.
  • Potential reduction of administrative burden of chart retrieval.
  • Fewer errors by billing agencies.
  • Increases number of administrative claims submitted that will help to improve members care outcomes-through more accurate clinical data.

Comprehensive Diabetes and Care HEDIS Measure

  • *Assesses adults 18-75 years of age with diabetes (type 1 and type 2) who had each of the following:
  • *Hemoglobin A1c (HbA1c) testing
  • *HbA1c poor control (>9.0%)
  • *HbA1c control (>8.0%)
  • *Eye exam (retinal) performed.
  • *Medical attention for nephropathy
  • *BP control (>140/90 mmHg)

Please refer to this link for more information.

*This indicator is only reported for the Medicare product line

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Tribal Updates

November is Native American Heritage Month

During Native American Heritage Month we would like to highlight some of our partner Tribal organizations. Each week in November, you can see our highlights on social media including Facebook, Linked in, and Twitter by searching #NativeAmericanHeritageMonth and learn about the incredible work being done by these organizations.

As part of our weekly series for Native American Heritage Month, we’re highlighting our partner Native American Reentry Services (NARS). NARS is dedicated to helping American Indian and Alaskan Native (AI/AN) people overcome the challenge of incarceration and reenter the community post-incarceration. Coordinated Care supports and works together with NARS to better understand the barriers to health care the AI/AN population faces, support care management referrals, and connect the AI/AN population to Coordinated Care teams.

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Clinical Policy Updates

National Imaging Associates, Inc. (NIA)

Two announcements regarding Prior Authorization (PA) vendor NIA:

1) The following NIA policies have been updated with changes that will be effective January 1, 2024. The policies are available on the NIA site; a link is available from the Pre-Auth Check section of our provider web page.

Policy NumberPolicy Title

NIA_CG_001

NIA - Brain (Head) MRI Brain (Head) MRI with IAC (Internal Auditory Canal)

NIA_CG_002

NIA - Brain (Head) CT

NIA_CG_003

NIA - Brain (Head) MRS

NIA_CG_004-1

NIA - Brain (Head) CTA

NIA_CG_004-2

NIA - Brain (Head) MRA/MRV

NIA_CG_006-1

NIA - Temporal Bone, Mastoid, Orbits, Sella, Internal Auditory Canal CT

NIA_CG_007

NIA - Temporomandibular Joint (TMJ) MRI

NIA_CG_008-1

NIA - Neck CT (soft tissue)

NIA_CG_009

NIA - Sinus & Maxillofacial CT Limited or Localized follow up Sinus CT - CCW version

NIA_CG_012-1

NIA - Neck CTA

NIA_CG_012-2

NIA - Neck MRA/MRV

NIA_CG_013

NIA - Functional Brain MRI

NIA_CG_014

NIA - Orbit, Face, Neck, Sinus MRI - CCW version

NIA_CG_015

NIA - Cerebral Perfusion CT

NIA_CG_020

NIA - Chest (Thorax) CT

NIA_CG_020-1

NIA - Low Dose CT for Lung Cancer Screening

NIA_CG_021

NIA - Chest (Thorax) MRI

NIA_CG_022-1

NIA - Chest CTA

NIA_CG_022-2

NIA - Chest MRA/MRV

NIA_CG_023

NIA - Breast MRI

NIA_CG_024

NIA - Myocardial Perfusion Imaging (aka Nuclear Cardiac Imaging Study)

NIA_CG_025

NIA - CT Heart

NIA_CG_026

NIA - Stress Echocardiography

NIA_CG_027

NIA - MUGA (Multiple Gated Acquisition) Scan

NIA_CG_028

NIA - Heart MRI

NIA_CG_029

NIA - Coronary Calcification (EBCT)

NIA_CG_030

NIA - Abdomen CT

NIA_CG_031

NIA - Abdomen MRI MRCP

NIA_CG_033-1

NIA - CT (Virtual) Colonoscopy Diagnostic

NIA_CG_033-2

NIA - CT (Virtual) Colonoscopy Screening

NIA_CG_034-1

NIA - Abdomen CTAngiography

NIA_CG_034-2

NIA - Abdomen MRA (Angiography)

NIA_CG_035

NIA - CTA Aortogram with Runoff

NIA_CG_036

NIA - Pelvis CT

NIA_CG_037

NIA - Pelvis MRI

NIA_CG_038

NIA - Pelvis CT Angiography

NIA_CG_039

NIA - Pelvis MRA MRV

NIA_CG_040

NIA - Cervical Spine MRI

NIA_CG_041

NIA - Cervical Spine CT

NIA_CG_042

NIA - Thoracic Spine MRI

NIA_CG_043

NIA - Thoracic Spine CT

NIA_CG_044

NIA - Lumbar Spine MRI

NIA_CG_045

NIA - Lumbar Spine CT

NIA_CG_046

NIA - Spinal Canal MRA

NIA_CG_057-1

NIA - Upper Extremity CT (Hand, Wrist, Arm, Elbow, Long bone or Shoulder CT)

NIA_CG_057-2

NIA - Lower Extremity CT (Foot, Ankle, Knee, Leg or Hip CT)

NIA_CG_057-3

NIA - Upper Extremity MRI (Hand, Wrist, Arm, Elbow, Long bone or Shoulder MRI)

NIA_CG_057-4

NIA - Lower Extremity MRI (Foot, Ankle, Knee, Leg or Hip MRI)

NIA_CG_058-1

NIA - Lower extremity MRA/MRV

NIA_CG_058-2

NIA - Upper Extremity MRA/MRV

NIA_CG_059

NIA - Bone Marrow MRI

NIA_CG_060-2

NIA - CT Bone Density Study

NIA_CG_061-1

NIA - Lower Extremity CTA/CTV

NIA_CG_061-2

NIA - Upper Extemity CTA/CTV

NIA_CG_062

NIA - CT Coronary Angiography (CCTA)

NIA_CG_063

NIA - Unlisted Study

NIA_CG_064

NIA - Low Field MRI

NIA_CG_066

NIA - Transesophageal Echo (TEE)

NIA_CG_067

NIA - Transthoracic Echo (TTE)

NIA_CG_068

NIA - Abdomen/Pelvis CT Combo

NIA_CG_069

NIA - Abdomen/Pelvis CTA

NIA_CG_070-1

NIA - PET SCANS

NIA_CG_070-2

NIA - Tumor Imaging PET - Any Site (Unlisted PET)

NIA_CG_070-3

NIA - Tumor Imaging PET - Any Site (Unlisted PET)

NIA_CG_070-4

NIA - Tumor Imaging PET - Any Site (Unlisted PET)

NIA_CG_071

NIA - Brain PET SCAN

NIA_CG_072

NIA - Heart (Cardiac) PET

NIA_CG_079

NIA - Heart (Cardiac) PET with CT for Attenuation

NIA_CG_100

NIA - Urgent/Emergent Criteria

NIA_CG_104

NIA - 3D Rendering (CT Multiplanar Reconstruction)

NIA_CG_105

NIA - CT/MRI Guidance for Needle Placement CT Guidance for Radiation Fields

NIA_CG_110

NIA- Fetal MRI

NIA_CG_300

NIA - Epidural Spine Injections

NIA_CG_301

NIA - Paravertebral Facet Point Injections or Blocks

NIA_CG_302

NIA - Paravertebral Facet Joint Denervation (Radiofrequency Neurolysis)

NIA_CG_305

NIA - Sacroiliac Joint Injections

NIA_CG_404

NIA - Sympathetic Nerve Blocks

NIA_CG_408

NIA - Epidural Spine Injections & Single Injection Trials for Intrathecal Pumps

2) Effective February 1, 2024, musculoskeletal service prior authorization will transition from TurningPoint to NIA.  NIA policies and the codes requiring Prior Authorization are noted below.  Please check the Pre-Auth tool on our provider website for the most current information and for a link to NIA’s site from which you can view the policies. 

Policy NumberPolicy Title

NIA - Cervical Spine Surgery

22548, 22551, 22552, 22554, 22590, 22595, 22600, 22614, 22856, 22858, 22861, 22864, 63001, 63015, 63020, 63040, 63045, 63050, 63051, 63075

NIA - Hip Arthroplasty

27130, 27132, 27134, 27137, 27138

NIA - Hip Arthroscopy

29860-29863, 29914-29916

NIA - Hip Resurface

S2118

NIA - Knee Arthroplasty

27438, 27446, 27447, 27486, 27487

NIA - Knee Arthroscopy

27332, 27333, 27403, 27405, 27407, 27409, 27412, 27415, 27416, 27418, 27420, 27422, 27424, 27425, 27427-27429, 27570, 29866-29868, 29870, 29873-29877, 29879, 29880-29889, G0289

NIA - Lumbar Artificial Disc Replacement

22857, 22860, 22862, 22865, 0164T, 0165T

NIA - Lumbar Spine Surgery

22533, 22558, 22612, 22614, 22630, 22633, 62380, 63005, 63012, 63017, 63030, 63042, 63047, 63056

NIA - Sacroiliac Joint Fusion

27279

NIA - Shoulder Arthroplasty

23470, 23472-23474

NIA - Shoulder Arthroscopy

23120, 23125, 23130, 23405, 23410, 23412, 23415, 23420, 23430, 23450, 23455, 23460, 23462, 23465, 23466, 23700, 29805-29807, 29819, 29820-29828

You will find the policies on the NIA Website. A link is available under “Provider Resources” on CoordinatedCareHealth.com.

Monthly Updates

The below clinical policies received updates as part of our regular monthly review in November. These policy changes are effective January 1, 2024. You will find the policies, including a description of the revisions, posted on the policy site.

Policy NumberPolicy TitleLine of Business

WA.CP.MP.527

Vitamin D TestingApple Health & Ambetter
CP.MP.31Cosmetic and Reconstructive ProceduresApple Health & Ambetter
CP.MP.61IV Moderate Sedation, IV Deep Sedation and General Anesthesia for Dental ProceduresAmbetter
CP.MP.101Donor lymphocyte infusionApple Health & Ambetter
CP.MP.108Allogenic Hematopoietic Cell Transplants for Sickle Cell Anemia and β-ThalassemiaApple Health & Ambetter
CP.MP.109PanniculectomyApple Health & Ambetter
CP.MP.138Pediatric Heart TransplantApple Health & Ambetter
CP.MP.150Phototherapy for Neonatal HyperbilirubinemiaApple Health & Ambetter
CP.MP.202Orthognathic SurgeryApple Health & Ambetter

The below genetic testing clinical policies received updates as part of our twice yearly review. These policy changes are effective January 1, 2024. You will find the policies, including a description of the revisions, posted on the policy site.

Policy NumberPolicy TitleLine of Business

V1.2024

CG Aortopathies and Connective Tissue Disorders

Apple Health & Ambetter

V1.2024

CG Cardiac Disorders

Apple Health & Ambetter

V1.2024

CG Dermatologic Conditions

Apple Health & Ambetter

V1.2024

CG Epilepsy Neurodegenerative and Neuromuscular Conditions

Apple Health & Ambetter

V1.2024

CG Exome and Genome Sequencing for DX of Genetic Disorders

Apple Health & Ambetter

V1.2024

CG Eye Disorders

Apple Health & Ambetter

V1.2024

CG Gastroenterologic Disorders Non-cancerous

Apple Health & Ambetter

V1.2024

CG General Approach to Genetic Testing

Apple Health & Ambetter

V1.2024

CG Hearing Loss

Apple Health & Ambetter

V1.2024

CG Hematologic Conditions Non-cancerous

Apple Health & Ambetter

V1.2024

CG Hereditary Cancer Susceptibility

Apple Health & Ambetter

V1.2024

CG Immune Autoimmune and Rheumatoid Disorders

Apple Health & Ambetter

V1.2024

CG Kidney Disorders

Apple Health & Ambetter

V1.2024

CG Lung Disorders

Apple Health & Ambetter

V1.2024

CG Metabolic Endocrine Mitochondrial Disorders

Apple Health & Ambetter

V1.2024

CG Multisystem Inherited Disorders, Intellectual Disability and Developmental Delay

Ambetter

WA.CP.MP.230

Genetic Testing Multisystem Inherited Disorders, Intellectual Disability and Developmental Delay

Apple Health

V1.2024

CG Non-Invasive Prenatal Screening

Ambetter

WA.CP.MP.231

Genetic Testing Non-Invasive Prenatal Screening (NIPS)

Apple Health

V1.2024

CG Oncology Algorithmic Testing

Apple Health & Ambetter

V1.2024

CG Oncology Cancer Screening

Apple Health & Ambetter

V1.2024

CG Oncology Circulating Tumor DNA Tumor Cells Liquid Biopsy

Apple Health & Ambetter

V1.2024

CG Oncology Cytogenetic Testing

Apple Health & Ambetter

V1.2024

CG Oncology Molecular Analysis Solid Tumors & Hematolgic Malignancies

Apple Health & Ambetter

V1.2024

CG Pharmacogenetics

Apple Health & Ambetter

V1.2024

CG Preimplantation Genetic Testing

Apple Health & Ambetter

V1.2024

CG Prenatal and Preconception Carrier Screening

Apple Health & Ambetter

V1.2024

CG Prenatal Diagnosis Pregnancy Loss

Apple Health & Ambetter

V1.2024

CG Skeletal Dysplasia Rare Bone Disorders

Apple Health & Ambetter

The below policy was updated as part of our regular monthly review in November. The policy changes are effective March 1, 2024. You will find the policy, including a description of the revisions, posted on the policy site.

Policy NumberPolicy TitleLine of Business

CP.MP.107

Durable Medical Equipment (DME) and Orthotics and Prosthetics Guidelines

Apple Health & Ambetter

The below policies were previously announced as revised on the date noted. You will find the policies posted on the policy site.

Policy NumberPolicy TitleEffective DateLine of Business

CP.MP.129

Fetal Surgery in Utero for Prenatally Diagnosed Malformations12/1/23Apple Health & Ambetter
WA.CP.MP.50Drugs of Abuse: Definitive Testing12/1/23Apple Health
CP.MP.50Drugs of Abuse: Definitive Testing1/1/24Ambetter
CP.BH.124ADHD Assessment and Treatment1/1/24Apple Health
CP.MP.123Laser Therapy for Skin Conditions1/1/24Apple Health
CP.MP.246Pediatric Kidney Transplants1/1/24Apple Health & Ambetter
CP.MP.181Polymerase Chain Reaction Respiratory Viral Panel1/1/24Apple Health
CP.MP.98Urodynamic Testing1/1/24Apple Health
CP.MP.101Donor Lymphocyte Infusion1/1/24Apple Health & Ambetter
CP.MP.209GI Pathogen Nucleic Acid Detection Panel Testing1/1/24Apple Health
CP.MP.57Lung Transplantation1/1/24Apple Health & Ambetter

The below new policy was previously announced effective on the date noted. You will find the policy posted on the policy site.

Policy NumberPolicy TitleEffective DateLine of Business

CP.MP.250

Lantidra (donislecel): Allogeneic pancreatic islet cellular therapy1/1/24Apple Health & Ambetter


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Wellcare

EPIC Payer Platform

We are pleased to be participating in Epic Payer Platform, a platform that enables more secure, efficient bi-directional data exchange between providers and health plans, as part of our broader interoperability strategy.

How does Epic Payer Platform benefit you?

Epic Payer Platform benefits providers by reducing friction, combining knowledge to improve care, and ultimately improving the patient experience. It is available for health systems and providers on Epic.

What are the features of Epic Payer Platform and how do they help?

  • In our initial work with Payer Platform, we are live with clinical data exchange, which automatically releases appropriate clinical records to health plans. This helps reduce manual record requests, reducing administrative burden for providers.
  • Following our initial work on risk adjustment, we intend to focus on HEDIS/Quality use, similarly, receiving information from Epic Payer Platform to improve the accuracy of quality measurement, also reducing manual records requests.
  • We plan to develop additional features and continue to refine our roadmap:
    • Actionable insights (such as our members’ gaps in care and historical conditions and diagnoses) can be provided at the point of care directly into a clinician’s existing workflow. This helps our provider-partners receive a more complete picture of their patients to help improve their quality of care.
    • Plans to pilot prior authorization can help streamline the process and further reduce administrative frictions involved.

How do I learn more?

Source Link

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Apple Health Core Connections

Coordinated Care is the single managed care organization to administer the Integrated Managed Care Apple Health Foster Care program in collaboration with the Health Care Authority and Department of Children Youth and Families. This program serves children and youth in foster care, adoption support, alumni of foster care (ages 18-26), children reunified with their parents, and youth in the Unaccompanied Refugee Minor program. Coordinated Care’s program is named “Apple Health Core Connections.” For questions or care coordination referrals you can reach us at 1-844-354-9876 or AHCCTeam@coordinatedcarehealth.com.  

Health Care for Youth Entering Foster Care

EPSDT: When youth are removed from their home, they need to have an EPSDT exam completed within 30 days. The appointment must be billed as an EPSDT exam, notas establishing care or office visit. Coordinated Care has NO benefit maximum on EPSDT exams. If asked to schedule an EPSDT, please set the appointment even if the patient has had an EPSDT recently. Payment for the EPSDT will be made even if the provider is not the assigned PCP. An EPSDT exam may also be needed after a child changes placement (moves from one caregiving home to another).   

Interim Voucher: Sometimes health care services are needed and the AHCC Member ID or ProviderOne number is not available because the child’s medical coverage is being processed by Foster Care Adoption Support Team (FCAS) at HCA. Providers will receive an Interim Voucher that serves as proof of the youth’s eligibility as a Coordinated Care enrollee. Please do not withhold health care services, including filling prescriptions, based on lack of verified eligibility in ProviderOne or Coordinated Care’s Provider Portal for a youth in foster care. If the youth in foster care is ultimately determined not to be a Coordinated Care enrollee and remains on the Apple Health (Medicaid) coverage without a Managed Care Plan (aka fee-for-service program), we will inform you how to submit for payment to the Health Care Authority for services provided. The Interim Voucher can be found on our website.

CHET Report: Additionally, the Department of Children, Youth, and Families (DCYF) has a team of Child Health Education and Tracking (CHET) Screeners in every region who are authorized to collect health information for the CHET report.

  • Due 30 days from the day a youth enters foster care, the CHET report must include the record from the EPSDT well-child exam
  • Exam must be billed only as EPSDT to meet the legal requirements  
  • CHET Screeners will send a fax or email request noting WAC 182-502-0020 – Health Care Record Requirements, authorizing them to receive records.   

It’s critical to send the EPSDT record as soon as possible; please consider an office process and a single point of contact to ensure copies are sent promptly for youth in foster care. A complete EPSDT record that fulfills the state requirement must include:  

  • Vitals  
  • Review of symptoms  
  • Include any abnormal findings  
  • Recommendations/Referrals  
  • Including anticipatory guidance  

Make sure all referrals are in Coordinated Care's network. Please note that most Tribes do not use the CHET process.

Reminder for Billing Teams: Please use the TJ modifier for youth in foster care to receive the increased rate for EPSDT visits.

Washington State Health Care Authority (HCA)

EPSDT Fee Schedule

Effective July 1, 2022

For all other payable procedure codes, refer to the Physician-Related Services Fee Schedule. 

For all payable drugs and biologicals, refer to the Professional Administered Drugs Fee Schedule. 

Code Status Indicator  CodeModifierMaximum Allowable NFS FeeMaximum Allowable FS FeeFoster Care Clients - Must use Mod TJ
R99381 $80.60$54.71$120.00  
R99382 $84.27  $58.13  $120.00  
R99383 $87.44  $61.80  $120.00  
R99384 $97.94  $72.54  $120.00  
R99385 $95.26  $69.61  $120.00  
R99391 $72.54  $49.58  $120.00  
R99392 $77.43  $54.71  $120.00  
R99393 $77.18  $54.71  $120.00  
R99394 $84.27  $61.80  $120.00  
R99395 $85.98  $63.51  $120.00  

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Training/Education

Resiliency: Coordinated Care’s Resilience Training provides information on how to foster resilience in children.  It reviews research from Ann Masten and Laurence Gonzales to guide discussion. This training looks at factors that affect resilience, the human adaptive process, ways to successfully cope with trauma, and the 12 steps of successful survivors. The training ends with a discussion around how caregivers can help their children feel safe, capable, and loveable. December 7, 2023 - Register Here.

Trauma 101 What is Trauma? This training answers this question by defining trauma, how trauma affects children, and what caregivers can do to assist children. The presentation will heighten the caregiver’s awareness of children’s cues so they will know what to expect and how to respond when a child experiences trauma triggers. December 8, 2023 - Register Here.

Building protective factors using the Social Development Strategy: To prevent substance misuse among our youth, we must enhance protective factors and reduce risk factors. Join this webinar to learn how to build protective factors in the youth in a straight-forward, easy to implement way using the Social Development Strategy. December 5, 2023 - Register Here.

Integrated Care Conference June 6 & 7, 2024: We are pleased to announce the 3rd Annual Integrated Care Conference. Our theme this year is Cultivating Integrated Care within the Behavioral Health Ecosystem.  We are also soliciting ideas for sessions and presentations.  If you would like to share your perspective, your current work, or something related to the theme, please consider submitting your idea. Our call for presentations will be open until December 15, 2023. We look forward to seeing you at the DoubleTree SeaTac on June 6 and 7, 2024. More information.

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Pharmacy Updates

Physician Administered Drug Prior Authorization Change

ProcedureDescriptionPA RuleEffective Date

J1746

INJECTION HPC 10 MG (MAKENA)Prior authorization required for all providers1/28/2024

Please verify eligibility and benefits prior to rendering services for all members.

2023/2024 Synagis Season

The Health Care Authority and Managed Care Organizations (MCOs) have updated the 2023/2024 Synagis Season to allow a total of five (5) doses between November 07, 2023 and April 30, 2024.

Synagis coverage criteria.

January 1, 2024 Apple Health Preferred Drug List (AHPDL) Changes

Effective January 1, 2024, the following drug will no longer be preferred.

Effective DateDrug NamePreferred Alternative

01/01/2024

Canasa Suppository (Brand)

Mesalamine Suppository (Generic for Canasa)

Effective January 1, 2024, the following drugs below will need to be billed to the Health Care Authority (HCA). For drugs that currently require prior authorization (PA), please submit PA requests to the HCA on or after January 1, 2024. For more information, please contact the HCA at 800-562-3022.

  • Carglumic Acid (Carbaglu®)
  • Carglumic Acid (Carglumic Acid)
  • Sparsentan (FilspariTM)
  • Amifampridine Phosphate (Firdapse®)
  • Omidubicel-ONLV (Omisirge®)
  • Afamitresgene Autoleucel (MAGE-A4 TCR)
  • Apadamtase Alfa-Cinaxadamtase Alfa (TAK-755)
  • Crovalimab (RG6107)
  • Danicopan (Danicopan)
  • Debamestrocel (Nurown)
  • Eculizumab (ABP 959)
  • Eplontersen (AKCEA-TTR-LRX)
  • Fidanacogene Elaparvovec (Fidanacogene Elaparvovec)
  • Givinostat (Givinostat)
  • Iptacopan (Iptacopan)
  • Lovotibeglogene Autotemcel (LOVO-CEL)
  • Nirogacestat (Nirogacestat)
  • Troriluzole (BHV-4157)
  • Zilucoplan (RA101495)

2024 Wellcare Formulary Changes

On January 1, 2024, some drugs will no longer be covered on our Medicare Part D Plan formulary (ies). To assist our providers, we have included the list below of the most commonly prescribed drugs being removed along with the drug’s 2024 formulary alternative(s). Please refer to the list to identify the appropriate options for your patients.

Product NameFormulary Alternative

Lantus vial, Lantus SoloStar

Basaglar KwikPen, Toujeo SoloStar, Toujeo Max SoloStar, Tresiba vial, Tresiba FlexTouch

Levemir vial, Levemir FlexPen

Basaglar KwikPen, Toujeo SoloStar, Toujeo Max SoloStar, Tresiba vial, Tresiba FlexTouch

Victoza pen injector

Bydureon Bcise auto-injector*, Mounjaro pen injector*, Ozempic pen injector*, Rybelsus tablet*, Trulicity pen injector*

Byetta pen injector

Bydureon Bcise auto-injector*, Mounjaro pen injector*, Ozempic pen injector*, Rybelsus tablet*, Trulicity pen injector*

Flovent Diskus, Flovent HFA inhaler

(Discontinued by manufacturer)

Arnuity Ellipta, Pulmicort Flexhaler

Kevzara pen injector, Kevzara syringe

Diagnosis dependent: Enbrel injection*, Humira injection*, Rinvoq tablet*, Xeljanz tablet*, Xeljanz XR tablet*

Ingrezza capsule

Austedo tablet*, Tetrabenazine tablet*

Betoptic-S suspension eye drops

Alphagan P 0.1% eye drops, Brimonidine Tartrate eye drops, Combigan eye drops

*Prior authorization required.

If you determine that it is necessary for your patient to continue to receive the non-formulary drug in 2023, you will need to submit a Coverage Determination request on or after December 15, 2023.

Request forms are located on our website on the Coverage Determinations and Redeterminations for Drugs page or you can call to request authorization.

If you have any questions, please contact Medicare Pharmacy Services at 1-800-867-6564.

Important Pharmacy Claims Processing Change, Effective January 1, 2024

We are pleased to announce that, effective January 1, 2024, Express Scripts® will begin processing pharmacy claims for our plan members.

Express Scripts is a pharmacy benefit management (PBM) company serving more than 100 million Americans. Express Scripts Pharmacy delivers specialized care that puts patients first through a smarter approach to pharmacy services.

Members have been notified in advance and will receive a new ID card with updated pharmacy information, so that they are prepared to begin having their prescriptions filled at participating network pharmacies when this change occurs.

Providers can direct members to call the Member Services phone number listed on their ID card should they have questions about this change.

Please contact your Provider Relations Representative with any additional questions. Thank you for the care you provide to our members.

Express Scripts Transition: Frequently Asked Questions 

This FAQ provides additional information on the migration of our Pharmacy Benefit Manager (PBM) services from CVS® to Express Scripts®, effective January 1, 2024.

What is changing?

As of 01/1/2024, we will be moving to directly being contracted with Express Scripts (ESI) vs. CVS.

Who is Express Scripts?

Express Scripts is a pharmacy benefit management (PBM) company serving more than 100 million Americans. Express Scripts Pharmacy delivers specialized care that puts patients first through a smarter approach to pharmacy services.

What is the rationale for changing PBM vendors?

Express Scripts as our PBM will bring increased levels of transparency and value, positioning us to provide the highest level of quality at the lowest possible cost to our members.

What PBM services will Express Scripts be providing?

Express Scripts will be the PBM of record providing pharmacy claims adjudication, pharmacy network administration and rebate administration on behalf of our health plan.

How will this PBM transition impact our members?

There will be no immediate change in service for our members, although they will receive new ID cards. We will continue to provide the same member-focused care and support as we do today.

Our highest priority continues to be serving all our members, and we remain committed to providing affordable quality healthcare services. Our team is working closely with both CVS and Express Scripts to ensure a seamless migration.

Will there be significant changes to the pharmacy network?

No. Minimal changes have been made to limit disruption. Any member affected by changes in the pharmacy network will receive a notification. Members may call member services or check our website if they have any questions or need assistance with finding an in-network pharmacy.

Is Amazon part of the Express Scripts Network?

Yes, Amazon is part of the Express Scripts network.

Can members still use CVS Caremark for their mail orders?

No, CVS Caremark Mail Service Pharmacy will be out of network, effective January 1, 2024. If members wish to continue using mail order in 2024, they must switch to Express Scripts Pharmacy.

Do members have a choice besides Express Scripts for mail order services?

Members have a choice to use other pharmacies that offer home delivery, but Express Scripts Pharmacy is the preferred mail order pharmacy for our health plan.

Are we communicating this mail order change to members?

Yes. Impacted Medicaid members will receive a Mail Order Change notification letter.

How will members get started with mail order at Express Scripts?

For existing mail order users:

  • Most open prescription refills will be automatically transferred to Express Scripts
  • Refills for controlled drugs, such as Alprazolam, Clonazepam, Pregabalin, Tramadol, Zolpidem, etc., will not automatically transfer to Express Scripts Pharmacy; members must request a new prescription from their provider

For new mail order prescriptions on or after January 1, 2024, members may do one of the following:

  • Ask their provider to electronically submit or fax a new prescription to Express Scripts Pharmacy, as listed on their medical ID cards
  • Visit express-scripts.com/rx to register or sign in, then follow the guided steps to request a prescription
  • Call Express Scripts Pharmacy, who will contact their provider for a new prescription to be filled via mail order
  • Mail a Home Delivery Order Form (available at express-scripts.com/rx) directly to Express Scripts Pharmacy

Does Express Scrips offer a mail order app?

Yes, members will be able to download the Express Scripts Pharmacy app, available on the App Store and Google Play. Members with a mail order benefit can order medications, track delivery and more.

Does this change where providers would submit PA requests for medications?

No, Prior Authorization will stay the same.

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