Mental Health
A mental health condition, also called behavioral health, causes changes in a person’s thinking, mood or behavior. Common behavioral health concerns include:
- Feeling sad or hopeless
- Depression
- Anxiety
- Drug and alcohol use
- ADHD
- Trauma/Post-Traumatic Stress Disorder (PTSD)
- Autism
Many mental health issues are medical just like cancer or heart disease. These issues can happen to anyone. They can be treated. Treatment may include talking to a therapist or taking medication. Left alone, mental health problems can get worse.
Talk to your primary care physician. If you don’t have one, Coordinated Care can help you find a provider, find local resources, plan an appointment and find transportation. Call Member Services at 1-877-644-4613 (TDD/TTY 1-866-862-9380).
To view a list of Behavioral Health Providers, please use our Find a Provider tool with the Detailed Search option.
Washington Recovery Help Line - 24-hour help for substance use, problem gambling and mental health
866-789-1511
206-461-3219 (TTY)
recovery@crisisclinic.org
DSHS Division of Behavioral Health & Recovery
866-789-1511
206-461-3219 (TTY)
Funding is available for youth, adults and families with addiction and mental health conditions
Washington Substance Abuse Index
877-340-0184
Lists centers for help with substance use, addiction and/or mental health across Washington State
WashingTEEN Health
800-322-2588
Support for Washington teens to deal with stress, emotional health and how to get support
Trans Lifeline
877-565-8860
Support for the well being of transgender people and welcoming the call of any transgender person in need
7 days a week, 8 a.m. - 2 a.m.
Operators are available 18 hours a day.
Volunteer operators may be available during off hours.
Support for Children's Mental Health
Coordinated Care maintains a network of local mental health providers for members to choose from and visit without a referral. You also can seek mental health care without going to your PCP first. Your PCP may also provide mental health care within their office.
Coordinated Care works with our PCPs to provide education on mental health screening and guidelines for providing mental health care within the clinic. Search our provider directory to find a local mental health provider. Using the detailed search option, select "Behavioral Health" under type of provider. Then under specialty, select the type of specialist you're looking for, like clinic, counselor or nurse, for example. Be sure to choose the "child/adolescent" options when needed.
Our team of care coordination staff can also help you find a provider, schedule an appointment, and arrange for transportation. If you need help or have questions, call us at 1-877-644-6413 (TDD/TTY: 1-866-862-9380).
You can also contact the Washington Recovery Help Line for additional resources and support at 1-866-789-1511.
Behavioral Health Administrative Service Organizations (BH-ASO)
BH-ASOs provide regional crisis hotlines and services for mental health and substance use disorder crises.
Beginning Jan 1, 2019 Apple Health Core Connections members statewide will access behavioral health benefits through Coordinated Care contracted providers. Visit our Apple Health Core Connections section of the web site for information specific to this program.
Asotin, Benton, Columbia, Franklin, Garfield, Kittitas, Walla Walla, Whitman and Yakima Counties
Toll Free: 1-800-795-9296
Ombuds Services: (206) 477-0630 or (833) 783-9444
Cindy Adams
101 N. Edison, Box B
Kennewick, WA 99336
Fax: (509) 735-1191
Email: Behavioralhealthombuds@gmail.com
24-Hour Crisis Line: 1-888-545-3022
Community Mental Health Agencies
Beginning January 1, 2019, Coordinated Care members in Asotin, Benton, Columbia, Franklin, Garfield, Kittitas, Walla Walla, Whitman and Yakima counties (which make up the Great Columbia region) will have physical health, mental health, and drug and alcohol treatment covered under our plan. For more information about benefits, click the links below. To find an in-network provider, please use our Find a Provider directory.
King County
Toll Free: 1-800-790-8049
Public Phone: (206) 263-9000
TTY: (206) 205-0569
24-Hour Crisis Line: 1-866-427-4747
Ombuds Services
Toll Free: 1-800-790-8049 Press #3
King County Ombuds
Dave Black - Ombuds Program Manager
Janine Boyer & Jacquelyn Willimon - Associate Ombuds
400 Yesler, Suite 230
Seattle, WA 98104
Fax: (206) 205-5329
Email: ombuds.mhd@kingcounty.gov
Community Mental Health Agencies
Beginning January 1, 2019, Coordinated Care members in King County will have physical health, mental health, and drug and alcohol treatment covered under our plan. For more information about benefits, click the links below. To find an in-network provider, please use our Find a Provider directory.
Chelan, Douglas, Grant and Okanogan Counties
24-Hour Behavioral Health Crisis Line: 1-800-852-2923
Ombuds Services:
Ken Sterner
50 Simon St. SE, Suite A
East Wenatchee, WA 98802-7727
Phone: (844) 636-2038, Ext: 215
Fax: (509) 884-6943
Email: sternk@dshs.wa.gov
Community Mental Health Agencies
Beginning January 1, 2018 Coordinated Care members in Chelan, Douglas, Grant and Okanogan (added 1/1/2019) counties (which make up the North Central region) will have physical health, mental health, and drug and alcohol treatment covered under our plan. For more information about benefits, click the links below. To find an in-network provider, please use our Find a Provider directory.
Island, San Juan, Skagit, Snohomish and Whatcom Counties
Ombuds Services: 1-888-336-6164
24-Hour Crisis Line: 1-800-584-3578
North Sound Regional Ombuds
Katelyn Morgan & Kala Buchanan
330 Pacific Place,
Mount Vernon, WA 98273
Work Phone: (360) 416-7004
Toll Free: 1-888-336-6164
Fax: (360) 416-7550
Email: katelynm@communityactionskagit.org
Community Mental Health Agencies
Beginning July 1, 2019, Coordinated Care members in Island, San Juan, Skagit, Snohomish and Whatcom counties will have physical health, mental health, and drug and alcohol treatment covered under our plan. For more information about benefits, click the links below. To find an in-network provider, please use our Find a Provider directory.
Pierce County
Toll Free: 1-866-673-6256
Ombuds Services: 1-800-531-0508
24-Hour Crisis Line operated by Beacon Health Options: 1-800-576-7764
Community Mental Health Agencies
The Mental Health Ombuds Service of Pierce County at TACID assists mental health consumers, families, and recognized advocates with concerns, complaints, or grievances.
Mental Health Ombuds of Pierce County
Michelle Tinkler & Princene Johnson
6315 19th Street
Tacoma, WA 98466
Work Phone: 253-302-5311
Toll Free: 1-800-531-0508
Fax: 253-565-5578
Email: michelle@tacid.org or princene@tacid.org
Beginning January 1, 2019, Coordinated Care members in Pierce county will have physical health, mental health, and drug and alcohol treatment covered under our plan. For more information about benefits, click the links below. To find an in-network provider, please use our Find a Provider directory.
Adams, Ferry, Lincoln, Pend Oreille, Spokane and Stevens Counties
Beginning Jan 1, 2019 Apple Health Core Connections members (foster care) will access behavioral health benefits through Coordinated Care contracted providers. To find an in-network provider, please use our Find a Provider directory.
Ombuds Services: 1-866-814-3409
Email: SCRBHOmbuds@spokanecounty.org
Gail Kogle & Jessica Watson
312 West 8th Ave.
Spokane, WA 99204
Fax: 509-477-4667
24-Hour Crisis Line: 1-877-266-1818
Behavioral Health Organization (BHO) Contacts for Services
Cowlitz, Grays Harbor, Lewis, Pacific and Wahkiakum Counties
Beginning Jan 1, 2019 Apple Health Core Connections members will access behavioral health benefits through Coordinated Care contracted providers. To find an in-network provider, please use our Find a Provider directory.
Toll Free: 1-800-392-6298
Ombuds Services: 1-855-851-1038
24-Hour Crisis Lines:
- Cowlitz: 1-360-425-6064
- Grays Harbor: 1-800-685-6556
- Lewis County: 1-800-559-6696
- Pacific County: 1-800-884-2298
- Wahkiakum County: 1-800-635-5989
Ombuds Services
Cowlitz, Pacific & Wahkiakum counties:
Tim Krueger
Office Phone: (360) 414-0237 or (866) 731-7403
Email: swrsnobuds@yahoo.com
Lewis & Grays Harbor counties:
Justin Blackwell
Office Phone: (360) 266-7578 or (833) 721-6011
Email: justintblackwell@msn.com
Community Mental Health Agencies
Columbia Wellness - Hoquiam
Behavioral Health Resources and Crisis Clinic
(800) 654-3837
(360) 532-8629
615 8th Street
Hoquiam, WA 98550
www.columbiawell.org
Behavioral Health Resources - Elma
(360) 482-5358
575 E. Main Suite C
Elma, WA 98541
Sea Mar
(360) 538-1461
1813 Sumner Avenue
Aberdeen, WA 98520
Cascade Mental Health Care
135 W. Main
Chehalis, WA 98532-0378
(360) 748-6696/1-800-559-6696
Cascade Mental Health Care - Main:
2428 Reynolds Avenue
Centralia, WA 98531
(360) 330-9044
www.cascadementalhealth.org
Wahkiakum County Mental Health Services
360-795-8630
42 Elochoman Valley Road
Cathlamet, WA 98612-9602
Willapa Behavioral Health
300 Ocean Avenue
Raymond, WA 98586
360-942-2303/1-800-884-2298
2204 North Pacific Hwy
Long Beach, WA 98631
360-642-3787/1-800-884-2298
Clallam, Jefferson and Kitsap Counties
Beginning Jan 1, 2019 Apple Health Core Connections members will access behavioral health benefits through Coordinated Care contracted providers. To find an in-network provider, please use our Find a Provider directory.
Toll Free: 1-800-525-5637
Toll Free: 1-888-377-8174
Salish web site
24-Hour Crisis Lines:
Kitsap County:
360-479-3303
800-843-4793
East Jefferson County:
360-385-0321
1-877-410-4803
East Clallam County:
360-452-4500
1-800-843-4793
West Jefferson County:
1-800-843-4793
West Clallam County:
1-800-843-4793
Community Mental Health Agencies
Salish BHO Ombuds Services
PRSN Mental Health Ombuds
Jessica Campbell & Vivian Morey
9004 Washington Ave. NW
Silverdale, WA 98383
Toll Free: 1-888-377-8174
Work Phone: 1-360-692-1582
Email: ombuds@kitsapdrc.org
Discovery Behavioral Healthcare
(360) 385-0321
(877) 410-4803
884 West Park Avenue
Port Townsend, WA 98368-0565
Kitsap Mental Health Services
(360) 405-4010
(800) 843-4793
5455 Almira Drive
Bremerton, WA 98311-8331
Alternative languages available: Japanese, Spanish and Tagalog
Peninsula Behavioral Health
(360) 457-0431
(800) 799-1337
118 East 8th Street
Port Angeles, WA 98362-6129
West End Outreach Services
(360) 374-6177
530 Bogachiel Way
Forks, WA 98331-9120
Mason and Thurston Counties
Beginning Jan 1, 2019 Apple Health Core Connections members will access behavioral health benefits through Coordinated Care contracted providers. To find an in-network provider, please use our Find a Provider directory.
Toll Free: 1-800-658-4105
TDD: 360-867-2603 or 1-800-658-4105
Ombuds Services: 1-800-658-4105
24-Hour Crisis Line: 1-800-270-0041 or 360-754-1338
Crisis Information and Referral Line: 360-586-2800
Thurston-Mason Ombuds Services:
Thurston Mason Ombuds - Donna Kelly
612 Woodland Square Loop SE, Suite 401
Lacey, WA 98503
Work Phone: (360) 763-5793 or (800) 658-4105
Work Cell: (360) 280-7656
Fax: (360) 584-9745
Email: THEOMBUDS@TMBHO.ORG
Community Mental Health Agencies
Behavioral Health Resources
3857 Martin Way E
Olympia, WA 98506
360-704-7170 or 1-800-825-4820
Shelton Office: 360-426-1696
Alternative languages available: ASL, Cantonese, French, German, Spanish and Vietnamese
Capital Recovery Center
1000 Cherry St SE
Olympia, WA 98501
(360) 464-3880 or (360) 357-2582
Providence St. Peter Hospital Outpatient Services (Older Adult)
413 Lilly Rd NE
Olympia, WA 98506
360-493-7809
Evaluation & Treatment Facility
3436 Mary Elder Rd NE
Olympia, WA 98506
360-528-2590
Sea Mar Community Health Center
409 Custer Way, Suite D
Tumwater, WA 98501
360-570-8258 or 360-704-7590
Alternative languages available: Spanish
Catholic Community Services Family Preservation - Wrap Around Services ONLY
1011 10th Ave. SE
Olympia, WA 98501
360-878-8248
Info@ccsww.org
www.ccsww.org