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Mental Health

A mental health condition, also called behavioral health, causes changes in a person’s thinking, mood or behavior. Common behavioral health concerns include:

  • Feeling sad or hopeless
  • Depression
  • Anxiety
  • Drug and alcohol use
  • ADHD
  • Trauma/Post-Traumatic Stress Disorder (PTSD)
  • Autism

Many mental health issues are medical just like cancer or heart disease. These issues can happen to anyone. They can be treated. Treatment may include talking to a therapist or taking medication. Left alone, mental health problems can get worse.

Talk to your primary care physician. If you don’t have one, Coordinated Care can help you find a provider, find local resources, plan an appointment and find transportation. Call Member Services at 1-877-644-4613 (TDD/TTY 1-866-862-9380).

To view a list of Behavioral Health Providers, please use our Find a Provider tool with the Detailed Search option.

Washington Recovery Help Line - 24-hour help for substance use, problem gambling and mental health
866-789-1511
206-461-3219 (TTY)
recovery@crisisclinic.org

DSHS Division of Behavioral Health & Recovery
866-789-1511
206-461-3219 (TTY)
Funding is available for youth, adults and families with addiction and mental health conditions

Washington Substance Abuse Index
877-340-0184
Lists centers for help with substance use, addiction and/or mental health across Washington State

WashingTEEN Health
800-322-2588
Support for Washington teens to deal with stress, emotional health and how to get support

Trans Lifeline
877-565-8860
Support for the well being of transgender people and welcoming the call of any transgender person in need
7 days a week, 8 a.m. - 2 a.m.
Operators are available 18 hours a day.
Volunteer operators may be available during off hours.

Support for Children's Mental Health

Coordinated Care maintains a network of local mental health providers for members to choose from and visit without a referral. You also can seek mental health care without going to your PCP first. Your PCP may also provide mental health care within their office.

Coordinated Care works with our PCPs to provide education on mental health screening and guidelines for providing mental health care within the clinic. Search our provider directory to find a local mental health provider. Using the detailed search option, select "Behavioral Health" under type of provider. Then under specialty, select the type of specialist you're looking for, like clinic, counselor or nurse, for example. Be sure to choose the "child/adolescent" options when needed. 

Our team of care coordination staff can also help you find a provider, schedule an appointment, and arrange for transportation. If you need help or have questions, call us at 1-877-644-6413 (TDD/TTY: 1-866-862-9380). 

You can also contact the Washington Recovery Help Line for additional resources and support at 1-866-789-1511.

Behavioral Health Administrative Service Organizations (BH-ASO)

BH-ASOs provide regional crisis hotlines and services for mental health and substance use disorder crises. 

Beginning Jan 1, 2019 Apple Health Core Connections members statewide will access behavioral health benefits through Coordinated Care contracted providers. Visit our Apple Health Core Connections section of the web site for information specific to this program.

Asotin, Benton, Columbia, Franklin, Garfield, Kittitas, Walla Walla, Whitman and Yakima Counties

Toll Free: 1-800-795-9296
Ombuds Services: (206) 477-0630 or (833) 783-9444 
Cindy Adams
101 N. Edison, Box B
Kennewick, WA 99336
Fax: (509) 735-1191
Email: Behavioralhealthombuds@gmail.com

24-Hour Crisis Line: 1-888-545-3022

Community Mental Health Agencies

Beginning January 1, 2019, Coordinated Care members in Asotin, Benton, Columbia, Franklin, Garfield, Kittitas, Walla Walla, Whitman and Yakima counties (which make up the Great Columbia region) will have physical health, mental health, and drug and alcohol treatment covered under our plan. For more information about benefits, click the links below. To find an in-network provider, please use our Find a Provider directory.

King County

Toll Free: 1-800-790-8049
Public Phone: (206) 263-9000
TTY: (206) 205-0569

24-Hour Crisis Line: 1-866-427-4747

Ombuds Services
Toll Free: 1-800-790-8049 Press #3

King County Ombuds 
Dave Black - Ombuds Program Manager
Janine Boyer & Jacquelyn Willimon - Associate Ombuds
400 Yesler, Suite 230
Seattle, WA 98104
Fax: (206) 205-5329
Email: ombuds.mhd@kingcounty.gov

Community Mental Health Agencies

Beginning January 1, 2019, Coordinated Care members in King County will have physical health, mental health, and drug and alcohol treatment covered under our plan. For more information about benefits, click the links below. To find an in-network provider, please use our Find a Provider directory.

Chelan, Douglas, Grant and Okanogan Counties

24-Hour Behavioral Health Crisis Line: 1-800-852-2923

Ombuds Services: 

Ken Sterner and Stevie Bowman
50 Simon St. SE, Suite A
East Wenatchee, WA 98802-7727
Phone: (844) 636-2038, Ext: 215
Fax: (509) 884-6943
Email: sternk@dshs.wa.gov or bowmas@dshs.wa.gov

Community Mental Health Agencies

Beginning January 1, 2018 Coordinated Care members in Chelan, Douglas, Grant and Okanogan (added 1/1/2019) counties (which make up the North Central region) will have physical health, mental health, and drug and alcohol treatment covered under our plan. For more information about benefits, click the links below. To find an in-network provider, please use our Find a Provider directory.

Pierce County

Toll Free: 1-866-673-6256

Ombuds Services: 1-800-531-0508

24-Hour Crisis Line operated by Beacon Health Options: 1-800-576-7764

Community Mental Health Agencies

The Mental Health Ombuds Service of Pierce County at TACID assists mental health consumers, families, and recognized advocates with concerns, complaints, or grievances.

Mental Health Ombuds of Pierce County
Michelle Tinkler & Princene Johnson
6315 19th Street
Tacoma, WA 98466
Work Phone: 253-302-5311
Toll Free: 1-800-531-0508  
Fax: 253-565-5578
Email: michelle@tacid.org or princene@tacid.org

Beginning January 1, 2019, Coordinated Care members in Pierce county will have physical health, mental health, and drug and alcohol treatment covered under our plan. For more information about benefits, click the links below. To find an in-network provider, please use our Find a Provider directory.

Adams, Ferry, Lincoln, Pend Oreille, Spokane and Stevens Counties

Beginning Jan 1, 2019 Apple Health Core Connections members (foster care) will access behavioral health benefits through Coordinated Care contracted providers. To find an in-network provider, please use our Find a Provider directory.

Ombuds Services: 1-866-814-3409
Email: SCRBHOmbuds@spokanecounty.org 
Gail Kogle & Jessica Watson
312 West 8th Ave.
Spokane, WA 99204
Fax: 509-477-4667

24-Hour Crisis Line: 1-877-266-1818

 

Behavioral Health Organization (BHO) Contacts for Services

Cowlitz, Grays Harbor, Lewis, Pacific and Wahkiakum Counties

Beginning Jan 1, 2019 Apple Health Core Connections members will access behavioral health benefits through Coordinated Care contracted providers. To find an in-network provider, please use our Find a Provider directory.

Toll Free: 1-800-392-6298
Ombuds Services: 1-855-851-1038

24-Hour Crisis Lines:

Great Rivers BH Web Site

Ombuds Services 
Cowlitz, Pacific & Wahkiakum counties:

Tim Krueger
Office Phone: (360) 414-0237 or (866) 731-7403
Email: swrsnobuds@yahoo.com

Lewis & Grays Harbor counties:
Justin Blackwell
Office Phone: (360) 266-7578 or (833) 721-6011
Email: justintblackwell@msn.com   
 

Community Mental Health Agencies

Columbia Wellness - Hoquiam
Behavioral Health Resources and Crisis Clinic
(800) 654-3837
(360) 532-8629
615 8th Street
Hoquiam, WA 98550
www.columbiawell.org

Behavioral Health Resources - Elma
(360) 482-5358
575 E. Main Suite C
Elma, WA 98541

Sea Mar 
(360) 538-1461
1813 Sumner Avenue
Aberdeen, WA 98520

Cascade Mental Health Care

135 W. Main
Chehalis, WA 98532-0378
(360) 748-6696/1-800-559-6696

Cascade Mental Health Care - Main:
2428 Reynolds Avenue
Centralia, WA 98531
(360) 330-9044 
www.cascadementalhealth.org

Wahkiakum County Mental Health Services

360-795-8630
42 Elochoman Valley Road
Cathlamet, WA 98612-9602

Willapa Behavioral Health

300 Ocean Avenue
Raymond, WA 98586
360-942-2303/1-800-884-2298

2204 North Pacific Hwy
Long Beach, WA 98631
360-642-3787/1-800-884-2298

Island, San Juan, Skagit, Snohomish and Whatcom Counties

Beginning Jan 1, 2019 Apple Health Core Connections members will access behavioral health benefits through Coordinated Care contracted providers. To find an in-network provider, please use our Find a Provider directory.

Toll Free: 1-800-684-3555
Ombuds Services: 1-888-336-6164

24-Hour Crisis Line: 1-800-584-3578
North Sound BHO
To access mental health services: 1-888-693-7200

Community Mental Health Agencies

Bridgeways
(425)-355-8668
8223 Broadway
Everett, WA 98203

Catholic Community Services – Mount Vernon, Skagit County
360-856-3054
160 Cascade Place, Suite 201
Burlington, WA 98233-3126

Catholic Community Services – Bellingham, Whatcom County
360-676-2164
1133 Railroad Avenue
Bellingham, WA 98225

North Sound Regional Ombuds
Boone Sureepisarn & Katlyn Morgan
330 Pacific Place,
Mount Vernon, WA 98273
Work Phone: (360) 416-7004
Toll Free: 1-888-336-6164
Fax: (360) 416-7550
Email: boones@communityactionskagit.org

Compass Health – Everett, Snohomish County (also in Lynnwood)
1-800-457-9303 (Main switchboard number for all 4 counties)
425-349-6200
4526 Federal Avenue
Everett, WA 98203-8810
Alternative languages available: American Sign Language, Arabic, Bosnian, Cambodian, Cantonese, Farsi, French, Japanese, Korean, Mandarin, Romanian, Russian, Spanish, Tagalog, and Ukrainian

Compass Health - Camano Island, Island County
(360) 678-5555
20 NW 1st Street
Coupeville, WA 98239
Alternative Languages Available: Translator as needed.

Compass Health – Friday Harbor, San Juan County
(360) 378-2669
Friday Harbor - 520 Spring Street, Friday Harbor, WA 98250
San Juan County - 3322 Broadway 2nd floor, Everett, WA 98201
Contact: Lori Youngquist - (425) 349-7273
Alternative Languages Available: Spanish

Compass Health – Mount Vernon, Skagit County
(360) 419-3500
1100 S. 2nd Street
Mount Vernon, WA 98273
Contact: Pam Hutchinson - (360) 419-3552
Fax: (360) 419-3535
Crisis Line: 1-800-584-3578
DMHP: 1-800-747-8654
Alternative Languages Available: Spanish

Unity Care NW
(360) 676-6177
220 Unity Street
Bellingham, WA 98225

Lake Whatcom Residential and Treatment Center
(360) 676-6000
609 A North Shore Drive
Bellingham WA 98226-4414

Sea Mar Counseling and Social Services – Bellingham, Whatcom County
(360) 734-5458
4455 Cordata Pkwy
Bellingham, WA 98226-8037
Alternative languages available: Spanish

Sea Mar Counseling and Social Services – Everett, Snohomish County
(425) 347-5415
5007 Claremont Way
Everett, WA 98203
Alternative languages available: Spanish

Sea Mar Counseling and Social Services – Mount Vernon, Skagit County
(360) 428-8912
1010 East College Way
Mount Vernon, WA 98273
Alternative languages available: Spanish

Sunrise Community Mental Health - Snohomish County
(425) 493-5800
Toll free: 877-493-5890
1021 N. Broadway
Everett, WA 98201

Sunrise Community Mental Health - Skagit County
(360) 336-3762
Toll free: 866-634-3039
2500 East College Way
Mount Vernon, WA 98273-5862

Compass Health/Whatcom Counseling & Psychiatric Clinic
(360) 676-2220
1-888-311-0120
3645 E. McLeod Road
Bellingham, WA 98226-8799

Clallam, Jefferson and Kitsap Counties

Beginning Jan 1, 2019 Apple Health Core Connections members will access behavioral health benefits through Coordinated Care contracted providers. To find an in-network provider, please use our Find a Provider directory.

Toll Free: 1-800-525-5637
Toll Free: 1-888-377-8174
Salish web site

24-Hour Crisis Lines:

Kitsap County:
360-479-3303
800-843-4793

East Jefferson County:
360-385-0321
1-877-410-4803

East Clallam County:
360-452-4500
1-800-843-4793

West Jefferson County:
1-800-843-4793

West Clallam County:
1-800-843-4793

Community Mental Health Agencies

Salish BHO Ombuds Services

PRSN Mental Health Ombuds
Jessica Campbell & Vivian Morey
9004 Washington Ave. NW
Silverdale, WA 98383
Toll Free: 1-888-377-8174
Work Phone: 1-360-692-1582
Email: ombuds@kitsapdrc.org

Discovery Behavioral Healthcare
(360) 385-0321
(877) 410-4803
884 West Park Avenue
Port Townsend, WA 98368-0565

Kitsap Mental Health Services
(360) 405-4010
(800) 843-4793
5455 Almira Drive
Bremerton, WA 98311-8331
Alternative languages available: Japanese, Spanish and Tagalog

Peninsula Behavioral Health
(360) 457-0431
(800) 799-1337
118 East 8th Street
Port Angeles, WA 98362-6129

West End Outreach Services
(360) 374-6177
530 Bogachiel Way
Forks, WA 98331-9120

Mason and Thurston Counties

Beginning Jan 1, 2019 Apple Health Core Connections members will access behavioral health benefits through Coordinated Care contracted providers. To find an in-network provider, please use our Find a Provider directory.

Toll Free: 1-800-658-4105
TDD: 360-867-2603 or 1-800-658-4105
Ombuds Services: 1-800-658-4105

24-Hour Crisis Line: 1-800-270-0041 or 360-754-1338
Crisis Information and Referral Line: 360-586-2800

Thurston-Mason Web site

Thurston-Mason Ombuds Services:

Thurston Mason Ombuds - Donna Kelly
612 Woodland Square Loop SE, Suite 401
Lacey, WA 98503
Work Phone: (360) 763-5793 or (800) 658-4105
Work Cell: (360) 280-7656 
Fax: (360) 584-9745
Email: THEOMBUDS@TMBHO.ORG

Community Mental Health Agencies

Behavioral Health Resources
3857 Martin Way E
Olympia, WA 98506
360-704-7170 or 1-800-825-4820
Shelton Office: 360-426-1696
Alternative languages available: ASL, Cantonese, French, German, Spanish and Vietnamese

Capital Recovery Center
1000 Cherry St SE
Olympia, WA 98501
(360) 464-3880 or (360) 357-2582

Providence St. Peter Hospital Outpatient Services (Older Adult)
413 Lilly Rd NE
Olympia, WA 98506
360-493-7809

Evaluation & Treatment Facility
3436 Mary Elder Rd NE
Olympia, WA 98506
360-528-2590

Sea Mar Community Health Center
409 Custer Way, Suite D
Tumwater, WA 98501
360-570-8258 or 360-704-7590
Alternative languages available: Spanish

Catholic Community Services Family Preservation - Wrap Around Services ONLY
1011 10th Ave. SE
Olympia, WA 98501
360-878-8248 
Info@ccsww.org
www.ccsww.org