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Coordinated Care Telehealth

Get medical advice, a diagnosis or a prescription by video or phone.

Telehealth (also called telemedicine) is the use of computers and mobile devices to access health care services remotely.

Your doctor may offer telehealth services. Teledoc is a convenient way for Coordinated Care members to access telehealth services.  With Teledoc, you receive 24-hour access to in-network Coordinated Care healthcare providers for non-emergency health issues. It's available for members to use from home, in the office or even on vacation.

Get medical advice, a diagnosis or a prescription by phone or video. Use Telehealth when you need it, or make an appointment for a time that works with your schedule.

Use telehealth for illnesses such as:

Colds, flu and fevers

Sinus problems, allergies

 Upper respiratory infections, bronchitis

 Rash, skin conditions

 Behavioral Health*

* Teladoc behavioral health services are only available to Coordinated Care members 18 years and older at this time. Behavioral Health Services Only (BHSO) members are only covered for behavioral health telehealth services from Teladoc or any Coordinated Care provider.

Set Up Your Teledoc Account, so it’s ready when you need it

Set up and activate your account online.

Once your account is activated, be on the lookout for your welcome packet from Teladoc!

Another option for Telehealth

Check with your healthcare provider to see if they offer telehealth services. Telehealth services offered by the Coordinated Care network of providers are available at no cost.

HCA 2019-539/MK396